Refund Policy

Effective: June 15, 2026

1. Scope

This policy applies to cancellation and refunds of paid fortune and Saju content (the “Digital Content”) provided by Nibora (the “Company”). Matters not specified here follow applicable law, including the Act on Consumer Protection in Electronic Commerce.

2. Restriction on Withdrawal

Paid content of this Service is digital content for which the entire content is unlocked and delivered immediately upon payment. Pursuant to Article 17(2)5 of the Act on Consumer Protection in Electronic Commerce, withdrawal is restricted for digital content whose delivery begins immediately upon payment; accordingly, refunds are, in principle, not available once payment is completed.

The Company provides a free preview before payment so that the user can fully assess the nature and structure of the content. By proceeding with payment, the user is deemed to consent that delivery begins immediately and that the right of withdrawal is thereby restricted.

3. Exceptional Refunds

Notwithstanding the above, refunds remain available where guaranteed by law, including: the content was not properly delivered due to a system error after payment, or the same payment was charged more than once.

4. Refund Procedure

To request a refund, contact ceo@nibora.kr with your payment details (payment date, email, etc.). Requests are processed within 3 business days. Refunds are issued to the original payment method, and actual posting may take additional time per the payment processor and card issuer policies.

5. Contact

For refund inquiries, contact ceo@nibora.kr.